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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mafioso Lo a.k.a. Lavish Lo

Mafioso Lo a.k.a. Lavish Lo

August 7, 2025

5  out of  5
rating by Mafioso Lo a.k.a. Lavish Lo
"Great atmosphere and great people. I would absolutely always recommend the Miranda Hiett Agency!"
We responded:
"Thank you so much for taking the time to leave this review! Swing by the office soon! ☺️"
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Angela Crosby

August 1, 2025

5  out of  5
rating by Angela Crosby
"Maranda and her staff are true professionals. Her office manager Maggie is exceptionally nice and professional. When I call for assistance with a problem, she always get back to me if she is not available at the time. I have had several problems, but Maggie knows what need to be done. Maranda is fortunate to have a person like Maggie representing her at State Farm."
We responded:
"Angela, thank you so much for taking the time to leave this review. Maggie is so amazing and one of the best team members we have ever had! I am so blessed to have her on my team! I will share this with her. Thank you for being a part of our family here at State Farm! -Maranda "
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Jemille Harrington

July 28, 2025

5  out of  5
rating by Jemille Harrington
"We’ve been with this State Farm office for years, and Maranda, Maggie, and Sasha have always been amazing! They’re professional, kind, and go above and beyond. From handling our insurance needs to notary services and more, they’ve been incredibly helpful to me and my husband. We truly appreciate their outstanding service and loved coming to their office today- it’s always a great experience with them. Hands down the best!!!"
We responded:
"Thank you Jemille! You are always such a pleasure to work with you! Thank you for coming into the office today, please come by anytime you'd like! Thank you for taking the time to leave this review and thank you for being a part of our Family here! "
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Violet Whitfield

July 22, 2025

5  out of  5
rating by Violet Whitfield
"I called to speak to my agent and she wasn't available at the time. Thankfully, Whitney answered the phone and stepped right in to help me with my issue. She was pleasant, professional, and very helpful! Whitney also was very caring and patient with me which helped me not to stress out. Thanks for providing top notch service!"
We responded:
"Thank you, Violet! I have such a great team and so blessed to have them! Thank you for your kind words. I will pass this along to Whitney and please swing by the office soon! Thank you for being a part of our family! "
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Carl Law

July 11, 2025

5  out of  5
rating by Carl Law
"Maggie was very helpful with all my needs"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonia Rogers

July 9, 2025

5  out of  5
rating by Tonia Rogers
"Thank you Maranda for working so hard trying to figure out what was the best way to refinance my vehicle loans. You and your Team are amazing!!!!"
We responded:
"Thank you Tonia for your kind words. We always enjoy sharing a laugh with you, come by anytime! Thank you for allowing us to help."
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Shelia Harris

July 8, 2025

5  out of  5
rating by Shelia Harris
"Maggie at Montgomery,Alabama location on Taylor Road , she gave the most amazing service , she is gentle , professional, patient, informative , pleasant personality. Most of all customers service with a smile and speedy results.Thank You Maggie at State Farm .😀"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glenn Hiett

July 1, 2025

5  out of  5
rating by Glenn Hiett
"Straight up Top Shelf agency for sure!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Patrick Hiett

Patrick Hiett

July 1, 2025

5  out of  5
rating by Patrick Hiett
"I spoke with Sydney on the phone and I was very pleased with customer service she gave me. She worked hard to help me and my family save money as we welcome our new addition to the family. Even after 5 years I still feel like family."
We responded:
"Thank you Patrick for allowing us to protect your family! Thank you for such kind words."
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blayne tompkins

June 30, 2025

5  out of  5
rating by blayne tompkins
"Maranda and her team are the best!! They were so helpful in getting us the best deal on our home and auto. I highly recommend them to anyone with insurance needs!!"
We responded:
"Thank you Blayne! Congratulations again! We are so thankful you chose our Agency for your Insurance! Next time your in Montgomery swing by the office! We would love to meet you in person! Welcome to the family!!"
Profile photo of Teresa Taylor

Teresa Taylor

June 30, 2025

5  out of  5
rating by Teresa Taylor
"Maranda Hiett has done an outstanding job with helping me with all aspects of my insurance needs, from answering any questions and concerns, to making changes to my policies if and when I need them. She has been especially helpful with the transition between this new location when my previous agent retired a number of years ago. Any reservations or worries I had about having a new agent disappeared as soon as I had my first interaction with this great set of people. The staff at this office are exceptionally friendly, efficient, and knowledgeable, and I have had fantastic service from them for several years now. I recommend this State Farm location and my agent, Miranda Hiett, to everyone for their insurance needs. I wouldn't go anywhere else!"
We responded:
"Mrs. Taylor!! We love you! Thank you so much for taking the time to leave us this review! It means so much to me that you have had this experience! Thank you for being apart of our family! Come by and see us soon! ❤️"
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Saura Onid

June 1, 2025

5  out of  5
rating by Saura Onid
"Maranda's team is just lovely. Maggie was so kind to me and so helpful in explaining everything that would happen. My husband died recently and it's been very difficult coordinating everything without him, and since was the one to handle the insurance I had no idea where to start or how to switch it over to me. Maggie was incredibly patient and really made me feel like I understood everything that was happening. Overall, she was just great. 10/10."
We responded:
"We are so very sorry to hear about the loss of your husband. I pray he is in a better place, and you will see him again one day! Maggie is such a wonderful person, and I know that she took great care of you! In a world were negativity spreads it means so much to us to hear about the positivity! Thank you so much for taking the time to leave this review! "
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c r

May 30, 2025

5  out of  5
rating by c r
"Maggie helped me get my elderly parents' billing paperwork minimized! So helpful and efficient."
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
Profile photo of Brittani Franklin

Brittani Franklin

May 30, 2025

5  out of  5
rating by Brittani Franklin
"This office is wonderful! Maggie and Sasha are always so understanding and kind when I have any questions! Thank you for always being there to answer any questions I have!"
We responded:
"Thank you, Brittani, for taking time to leaving this review and sharing your experience with our Agency! Thank you for being a part of our family here! Don't be a stranger! 😉"
Profile photo of Fred Boyd

Fred Boyd

May 30, 2025

5  out of  5
rating by Fred Boyd
"Their customer service is top notch and it hasn’t wavered in the 3 years I’ve been with them. It doesn’t matter who’s assisting me, I can tell they genuinely care and love what they do. They are the perfect team. Today Berkeley helped me and I was very pleased with the outcome."
We responded:
"Aww Fred! THANK YOU! This means the world to me! As a small business owner I have arrived to have a team that truly cares, wants to help our community and offers fantastic customer service! Glad to know you have experienced this! Thanks again for taking the time to leave this review! Swing by the office soon! We would love to see you! "
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Ace Hardy

May 19, 2025

5  out of  5
rating by Ace Hardy
"Maggie was kind and accomodating. I emailed the agency asking for renter's insurance. She got me handled strictly through email and all through my delayed communucation because it was a busy day at work. And, she gave me $100,000 more coverage than what is required for less than the apt community's preferred company who was only providing the minimal amount at nearly $10 more per month. I highly recommend you call her if you're in need of coverage. 👏😁"
We responded:
"Thank you so much for taking the time to leave this review! Maggie is one great asset to our awesome team! If you know of anyone that could benefit from great service like ours, please send them our way, we would be honored to help them! Thank you for being a valued member of our family! "
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Simply CraftE

April 3, 2025

5  out of  5
rating by Simply CraftE
"I recently upgraded from a 2023 Toyota Corolla to a 2025 Toyota Camry. Maggie has always assisted me with my car insurance needs, and when I upgraded she had everything ready for me to give the dealer when I picked up my new car. She has also been super helpful with her life insurance knowledge. My family now has a few policies with her and the Maranda Hiett team."
We responded:
"Congratulations on your new Camry! It's very pretty and you deserve it! Maggie is one fantastic team member and person! Thank you for taking the time to leave your review and we are so thankful that you are supporting our small business! Glad your apart of the family! ☺️"
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Belinda Gordon

March 21, 2025

5  out of  5
rating by Belinda Gordon
"I had an absolutely wonderful experience with State Farm. From start to finish, Brittani went above and beyond to ensure I was completely satisfied. Brittani was friendly, attentive, and knowledgeable, making the entire process smooth. What truly stood out was Brittani's dedication to customer satisfaction—she listened to my needs, provided personalized recommendations, and delivered outstanding service."
We responded:
"Belinda, thank you so much for taking the time to leave this review! It means so much to Brittani and to our entire team that we are helping our community and doing what is best! We appreciate your business and would love for you to swing by soon for a free gift and to meet our team!"
Profile photo of Lauren Thompson

Lauren Thompson

March 15, 2025

5  out of  5
rating by Lauren Thompson
"I cannot say enough wonderful things about Maranda Hiett’s State Farm agent Brittani! I completely forgot she told me I could text her over the weekend on the companies line so I can get insurance on the car I purchased today. So while I was on hold for forever I see Maranda’s name pop up and Brittani was on the other end of the line! My knight in shining armour! She was so kind, curious, professional, and knew how to do her job well. The world needs more people like you that go the extra mile to make sure their customers needs are met even when you guys are closed. Thank you so much Brittani, you saved me today, you rock!!!!!!!!! Love my new insured car by Maranda Hiett’s State Farm!"
We responded:
"Thank you Lauren for your review of our Agency! It makes me happy to read your review and know that we are making a difference in your life. We are so glad you and your boys are apart of our family. Our office will always be here for you! Come by and visit us soon to meet your entire team, spend time with me and get some free gifts while your here! Thank you again for the review! Maranda Hiett"
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Karlee Lancaster

March 6, 2025

5  out of  5
rating by Karlee Lancaster
"It is always a pleasure working with Maggie. She is very knowledgeable and super quick to respond and answer any questions that you have. Would recommend her to everyone!"
We responded:
"Karlee! Thank you for taking this time to leave a review! I am so glad to hear this! We Adore Maggie! She is such a caring hard working team member! Everyone on our team truly cares about our customers! If you haven't come by the office lately, please do and pick up some new free swag! Thank you for being a part of our family! "
Profile photo of Veronica Provo

Veronica Provo

February 21, 2025

5  out of  5
rating by Veronica Provo
"Sasha @statefarm… HEAVEN SENT!! She helped me with my policy and offer support when I needed it most. I’m grateful 🥲"
We responded:
"Thank you for taking the time to share your thoughts! Sasha is a great asset to our customers and to us! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! "
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Damarcus Marshall

February 21, 2025

5  out of  5
rating by Damarcus Marshall
"Sasha is amazing! Very kind and helpful!"
We responded:
"We appreciate your review! We are delighted to know you Sasha offered you a great experience with our local State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jennifer Cotten

Jennifer Cotten

February 6, 2025

5  out of  5
rating by Jennifer Cotten
"Brittani was a dream to work with! Professional, sweet, and efficient. I’ll definitely be sending everyone I know her way! Plus, the savings she worked out for me are fabulous too! Keep up the good work!!"
We responded:
"Thank you, Jennifer, for your kind words about Brittani! We’re thrilled to know you had a positive experience with her; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Swing by the office soon, we would all love to meet you! "
Profile photo of Rachel Smith- D2VP

Rachel Smith- D2VP

February 6, 2025

5  out of  5
rating by Rachel Smith- D2VP
"Ms. Berkeley is AMAZING!! when switching over to State-farm, I was very hesitate, but she made the process enjoyable and easy. My husband and I are kind of new to these kind of things especially with technology. With her support she help us get started, and find the discounts needed to support our needs!"
We responded:
"Thank you, Rachel, for taking the time to leave this review! It means so much to us that you are now a part of our family! Berkeley, along with everyone in our office strives to do what is best for our customers and glad we were able to help you and get the opportunity to continue to grow with you and your family! We look forward to meeting you in person and handing you a small gift of our appreciation! Please don't be a stranger! :) "
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Tana Shealey

January 28, 2025

5  out of  5
rating by Tana Shealey
"Brittani was very helpful suggesting changes that will save us money. Staff is always kind and very efficient."
We responded:
"In a world of increase everywhere we so appreciate you allowing us to see how we can help and make sure all your discounts are added and review coveragea before moving from the best Auto Insurance company! Thank you so very much for being apart of our family! "