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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Saura Onid

June 1, 2025

5  out of  5
rating by Saura Onid
"Maranda's team is just lovely. Maggie was so kind to me and so helpful in explaining everything that would happen. My husband died recently and it's been very difficult coordinating everything without him, and since was the one to handle the insurance I had no idea where to start or how to switch it over to me. Maggie was incredibly patient and really made me feel like I understood everything that was happening. Overall, she was just great. 10/10."
We responded:
"We are so very sorry to hear about the loss of your husband. I pray he is in a better place, and you will see him again one day! Maggie is such a wonderful person, and I know that she took great care of you! In a world were negativity spreads it means so much to us to hear about the positivity! Thank you so much for taking the time to leave this review! "
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c r

May 30, 2025

5  out of  5
rating by c r
"Maggie helped me get my elderly parents' billing paperwork minimized! So helpful and efficient."
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Brittani Franklin

May 30, 2025

5  out of  5
rating by Brittani Franklin
"This office is wonderful! Maggie and Sasha are always so understanding and kind when I have any questions! Thank you for always being there to answer any questions I have!"
We responded:
"Thank you, Brittani, for taking time to leaving this review and sharing your experience with our Agency! Thank you for being a part of our family here! Don't be a stranger! 😉"
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Fred Boyd

May 30, 2025

5  out of  5
rating by Fred Boyd
"Their customer service is top notch and it hasn’t wavered in the 3 years I’ve been with them. It doesn’t matter who’s assisting me, I can tell they genuinely care and love what they do. They are the perfect team. Today Berkeley helped me and I was very pleased with the outcome."
We responded:
"Aww Fred! THANK YOU! This means the world to me! As a small business owner I have arrived to have a team that truly cares, wants to help our community and offers fantastic customer service! Glad to know you have experienced this! Thanks again for taking the time to leave this review! Swing by the office soon! We would love to see you! "
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Ace Hardy

May 19, 2025

5  out of  5
rating by Ace Hardy
"Maggie was kind and accomodating. I emailed the agency asking for renter's insurance. She got me handled strictly through email and all through my delayed communucation because it was a busy day at work. And, she gave me $100,000 more coverage than what is required for less than the apt community's preferred company who was only providing the minimal amount at nearly $10 more per month. I highly recommend you call her if you're in need of coverage. 👏😁"
We responded:
"Thank you so much for taking the time to leave this review! Maggie is one great asset to our awesome team! If you know of anyone that could benefit from great service like ours, please send them our way, we would be honored to help them! Thank you for being a valued member of our family! "
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Simply CraftE

April 3, 2025

5  out of  5
rating by Simply CraftE
"I recently upgraded from a 2023 Toyota Corolla to a 2025 Toyota Camry. Maggie has always assisted me with my car insurance needs, and when I upgraded she had everything ready for me to give the dealer when I picked up my new car. She has also been super helpful with her life insurance knowledge. My family now has a few policies with her and the Maranda Hiett team."
We responded:
"Congratulations on your new Camry! It's very pretty and you deserve it! Maggie is one fantastic team member and person! Thank you for taking the time to leave your review and we are so thankful that you are supporting our small business! Glad your apart of the family! ☺️"
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Belinda Gordon

March 21, 2025

5  out of  5
rating by Belinda Gordon
"I had an absolutely wonderful experience with State Farm. From start to finish, Brittani went above and beyond to ensure I was completely satisfied. Brittani was friendly, attentive, and knowledgeable, making the entire process smooth. What truly stood out was Brittani's dedication to customer satisfaction—she listened to my needs, provided personalized recommendations, and delivered outstanding service."
We responded:
"Belinda, thank you so much for taking the time to leave this review! It means so much to Brittani and to our entire team that we are helping our community and doing what is best! We appreciate your business and would love for you to swing by soon for a free gift and to meet our team!"
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Lauren Thompson

March 15, 2025

5  out of  5
rating by Lauren Thompson
"I cannot say enough wonderful things about Maranda Hiett’s State Farm agent Brittani! I completely forgot she told me I could text her over the weekend on the companies line so I can get insurance on the car I purchased today. So while I was on hold for forever I see Maranda’s name pop up and Brittani was on the other end of the line! My knight in shining armour! She was so kind, curious, professional, and knew how to do her job well. The world needs more people like you that go the extra mile to make sure their customers needs are met even when you guys are closed. Thank you so much Brittani, you saved me today, you rock!!!!!!!!! Love my new insured car by Maranda Hiett’s State Farm!"
We responded:
"Thank you Lauren for your review of our Agency! It makes me happy to read your review and know that we are making a difference in your life. We are so glad you and your boys are apart of our family. Our office will always be here for you! Come by and visit us soon to meet your entire team, spend time with me and get some free gifts while your here! Thank you again for the review! Maranda Hiett"
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Karlee Lancaster

March 6, 2025

5  out of  5
rating by Karlee Lancaster
"It is always a pleasure working with Maggie. She is very knowledgeable and super quick to respond and answer any questions that you have. Would recommend her to everyone!"
We responded:
"Karlee! Thank you for taking this time to leave a review! I am so glad to hear this! We Adore Maggie! She is such a caring hard working team member! Everyone on our team truly cares about our customers! If you haven't come by the office lately, please do and pick up some new free swag! Thank you for being a part of our family! "
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Veronica Provo

February 21, 2025

5  out of  5
rating by Veronica Provo
"Sasha @statefarm… HEAVEN SENT!! She helped me with my policy and offer support when I needed it most. I’m grateful 🥲"
We responded:
"Thank you for taking the time to share your thoughts! Sasha is a great asset to our customers and to us! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! "
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Damarcus Marshall

February 21, 2025

5  out of  5
rating by Damarcus Marshall
"Sasha is amazing! Very kind and helpful!"
We responded:
"We appreciate your review! We are delighted to know you Sasha offered you a great experience with our local State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Cotten

February 6, 2025

5  out of  5
rating by Jennifer Cotten
"Brittani was a dream to work with! Professional, sweet, and efficient. I’ll definitely be sending everyone I know her way! Plus, the savings she worked out for me are fabulous too! Keep up the good work!!"
We responded:
"Thank you, Jennifer, for your kind words about Brittani! We’re thrilled to know you had a positive experience with her; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Swing by the office soon, we would all love to meet you! "
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Rachel Smith- D2VP

February 6, 2025

5  out of  5
rating by Rachel Smith- D2VP
"Ms. Berkeley is AMAZING!! when switching over to State-farm, I was very hesitate, but she made the process enjoyable and easy. My husband and I are kind of new to these kind of things especially with technology. With her support she help us get started, and find the discounts needed to support our needs!"
We responded:
"Thank you, Rachel, for taking the time to leave this review! It means so much to us that you are now a part of our family! Berkeley, along with everyone in our office strives to do what is best for our customers and glad we were able to help you and get the opportunity to continue to grow with you and your family! We look forward to meeting you in person and handing you a small gift of our appreciation! Please don't be a stranger! :) "
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Tana Shealey

January 28, 2025

5  out of  5
rating by Tana Shealey
"Brittani was very helpful suggesting changes that will save us money. Staff is always kind and very efficient."
We responded:
"In a world of increase everywhere we so appreciate you allowing us to see how we can help and make sure all your discounts are added and review coveragea before moving from the best Auto Insurance company! Thank you so very much for being apart of our family! "
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Keyth Grice

January 18, 2025

5  out of  5
rating by Keyth Grice
"I’ve worked with them for several years and have to say my last and current agent have been phenomenal. Berkeley was very thorough in explaining everything to me and looking for ways to help me save on my policy."
We responded:
"Keyth, thank you so much for sharing your thoughts! Berkeley has really been able to grow and help our customers! I am so glad you are a long-standing customer of ours and pray we continue to keep you happy and a part of our family! Meeting your boys was such a pleasure! Bring them by anytime! "
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Alana Robinette

November 26, 2024

5  out of  5
rating by Alana Robinette
"Maranda and her team are so wonderful to work with! They go above and beyond!!"
We responded:
"Thank you, Alana for your kind words! We Strive for great customer service and treating people the way we want to be treated! Swing by the office soon to meet the whole team and pick up a free gift! :) "
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Kayla Craft

November 19, 2024

5  out of  5
rating by Kayla Craft
"Kali is an absolute Godsend! She is incredibly knowledgeable and helpful. She walked me through every single step of signing up for auto and life insurance. She has amazing customer service and seems to love her job. She made me feel like a friend, not just a “new customer”. She was looking out for me as a person when sharing information about what I was needing. I would recommend her over and over. Thank you Kali!"
We responded:
"Thank you so much for your kind words, Kayla! We're thrilled to hear that Kali provided such outstanding service and made you feel valued. We truly appreciate your recommendation and are so glad she could help you with your auto and life insurance needs! -Maranda"
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Jaeshon Baldwin

November 12, 2024

5  out of  5
rating by Jaeshon Baldwin
"Berkeley 10/10 so helpful, informative, and I got some free gear"
We responded:
"Thanks so much for the great review, Jaeshon! We’re thrilled to hear that Berkeley was able to help you out and that you scored some gear! We greatly appreciate your feedback and hope to see you again soon. -Maranda"
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Sebastian Sanchez

November 4, 2024

5  out of  5
rating by Sebastian Sanchez
"So helpful! Been using them for years. Always honest pricing."
We responded:
"Thank you so much for your kind words, Sebastian! I’m thrilled to hear that you’ve been happy with our service over the years and appreciate our commitment to honest pricing. It means a lot to have your support, and we’re here to help whenever you need it. Thanks again for being such a valued customer! - Maranda"
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Brad Cripple

October 29, 2024

5  out of  5
rating by Brad Cripple
"No place like home it state farm"
We responded:
"Thank you so much for the 5 Star review, Brad. We are thrilled to see that you had a great experience. Your support means a lot to us, and we look forward to serving you again! -Maranda"
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Zachary Moore

October 23, 2024

5  out of  5
rating by Zachary Moore
"I got great information and intel on everything I needed and at a good price! Berkeley Sherman was a great help in answering any questions I had! I walked out of her office confident and secure in my decision for policies and coverage I chose. She is empathetic to my needs and treated me like someone she cared I didn’t just feel like a number to fulfill a quota! She genuinely wanted to help and make sure I had the best I could afford. 10/10!"
We responded:
"Thank you Zachary for putting your trust in our agency! Berkeley is a great addition to our team!! Thank you for taking the time to leave this review and thank you for joining the family!! Don't be a stranger! "
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Lynwood Obama

September 13, 2024

5  out of  5
rating by Lynwood Obama
"Met with professionalism. Friendly and customer oriented. Ms. Smith was thorough and made appropriate suggestions. I found the annual review to be helpful."
We responded:
"Thank you for your review! I’m glad to hear that Ms. Smith provided you with professional, friendly, and customer-oriented service. It’s great to know that the annual review was helpful and that her suggestions were appropriate. If you have any more questions or need further assistance, feel free to reach out. -Maranda"
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John Thomas

August 26, 2024

5  out of  5
rating by John Thomas
"She was very helpful and a great person"
We responded:
"Thank you for your review, John! I’m thrilled to hear that you found me helpful and that you had a great experience. -Maranda"
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Heather Miller

June 21, 2024

5  out of  5
rating by Heather Miller
"Office staff and Maranda are always helpful no matter the issue."
We responded:
"Thank you, Heather! We always enjoy helping you! Thank you for being a part of our Insurance Family! "
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Jonah Lazarus

June 19, 2024

5  out of  5
rating by Jonah Lazarus
"Scheduled a review with Christy and it went great! Very easy to talk to and knowledgeable!"
We responded:
"Jonah, thank you kindly for being a part of our insurance family and taking the time to leave this review! It helps good people like you find good people like us! "